Strategic Role Of Information Systems Information Technology Essay

strategical Role Of Information Systems Information Technology EssayThe CIMB bank building obnubilate Computing Strategic Direction Paper describes the whole of MSF gross sales speciality policy position on mist deliberation. The strategy pull up stakes states that the MSF Sales Division green goddess choose a defame-establish service if it show intelligibly and deliberately value for money, fitness for purpose and are adequately good provides guidance for MSF Sales Force on what obnubilate computing is and virtually of the issues and benefits of deprave computing that MSF Sales Force make to be witting of.Our investigation foc routined on three areas much(prenominal) as IT base and related problems, business processes and Environmental issues. Result of our analysis has lead to several(prenominal) recommendations.The paper recognises that the public streak is liquid undergoing a gradual change, curiously in areas such as security and privacy. These issues need to be adequately resolved before critical MSF Sales Division jakes be transitioned to the cloud. As a result, the paper outlines three streams of nominateStream integrity provides the sales breakdown with guidance and documentation.Stream Two encourages sales division to adopt public cloud go for public facing unrestricted government services and to undertake proof of concept studies to effectivey recognize the risks of the cloud environment.Stream Three encourages a strategic approach to cloud. This work is dependent upon greater clarity around projects commissioned under the charterive info center Strategy.1. INTRODUCTIONCIMB pigeonholing is the leading Asean Universal banking franchise, straiting all-embracing trope of financial products and services covering consumer banking, integrated and enthronement banking, Moslem banking, assets commission, wealth management, insurance and Takaful and unavowed banking. However, we are writing repute based on one o f CIMB desire sales division known as officious Sales Force.Mobile Sales Force or more(prenominal) known as MSF is the largest sales channel in CIMB commit. Comprising more than 2,000 staffs, promoting and distributing CIMB Bank key products such as mortgage loan for private and corporate, person-to-person loan for government sector and credit cards.MSF was established backed in 2006 with the vision to be the best-in-class sales presidential term with a passion for portentous expectation.Prior approval and consent from MSF head of de discriminatement had been obtained in conducting research.CIMB assort PROFILECIMB Group is ASEANs leading universal banking franchise. We offer a full range of financial products and services covering consumer banking, corporate and investment banking, Moslem banking, asset management, wealth management, insurance and takaful, and private banking.With over 37,000 employees, CIMB Group reaches 81% of the ASEAN population, representing 89% of the components gross domestic product. Our retail network of over 1,000 branches is the widest in the region.Headquartered in Kuala Lumpur, CIMB Groups main markets are Malaysia, Indonesia, Singapore, Thailand and Cambodia. Our presence in 13 countries covers ASEAN and major global financial centres, as well as countries in which our clients learn significant business and investment dealings.In addition, we extend our reach and range of products and services through strategic partnerships. Our partners include the Principal Financial Group, Aviva plc, Bank of Tokyo-Mitsubishi UFJ, Standard Bank plc, Daishin Securities and the Kanoo Group, among others.CIMB GROUPAs the leading ASEAN universal banking franchise, CIMB Group offers a full range of financial products and services covering consumer banking, corporate and investment banking, Moslem banking, asset management, wealth management, insurance and takaful, and private banking. We pass a concentrateing our businesses on a dual banking leverage model, giving customers a select of both conventional and Islamic financial solutions.Our main markets in which we offer full universal banking facilities are Malaysia, Indonesia, Singapore and Thailand. We also have a presence in other countries where our customers have significant business and investment dealings.CIMB BANKOur Consumer Banking business offers a full range of conventional and Islamic financial products and services to meet the borrowing and financing, wealth management and deed needs of our individual customers and businesses. Our spectrum of banking services include credit cards, mortgages, auto loans and financing, commercialized banking services for Small Medium Enterprises and mid-sized corporate customers, insurance and takaful, investment and wealth management services.We have an extensive retail network crosswise the region in Malaysia, Indonesia, Thailand, Singapore and Cambodia that serves over 11 million customersThe rest of this repor t is as follows Section 2 IT Infrastructure and Ecosystem. Explained the IT radical and Ecosystem of the organisation.Section 3 obliterate computing and its business benefits. Provided cloud computing and its benefits and greets.Section 4 Recommendation of cloud computing adoption/adaption. Recommended a suit sufficient cloud that MSF could adopt.Section 5 Conclusions. Summarises the key points from the analysis and provided recommendation2. IT INFRASTRUCTURE AND ECOSYSTEMCIMB IT infrastructure today consist of seven major components that must be coordinate to provide the division with a coherent IT infrastructure and the major vendors deep down each categoryINTERNET PLATFORMSMicrosoft, Unix, JavaDATA MANAGEMENT stockIBM, DB2, Oracle, SQL Server, SybaseCOMPUTER HARDWAREPLATFORMSDell, HPIT INFRASTRUCTURECONSULTANT SYSTEM INTEGRATORIBM, EDS,AccentureECOSYSTEMoperating(a) SYSTEM PLATFORMSMicrosoft Window netING TELECOM-MUNICATIONMicrosoft Window Server, LinuxENTERPRISE SOFTW ARE PLATFORMSOracle, MicrosoftCIMB CORPORATE NETWORK INFRASTRUCTUREIssues and ChallengesSecuring Information System MSF are faced with challenges of data and entropy security. We need to have subprogramrs security procedures guidelines. At the moment, on that point is no such policy guidelines. As MSF is a firm providing financial services, MSF must honor with the Financial Services Modernization Act of 1999, better known as the Gramm-Leach Billey Act (Laudon, KC Laudon, JP 2010, pg 337)Malicious Software Malware (Laudon, KC Laudon, JP 2010, pg 328) pass on be another hurdle for implementation of cloud computing as there is no IT department within MSF. All IT issues and problems will have to be refer to CIMB Group IT. This will cause duration, delaying as the problem cannot be solve in-house and need to wait for IT department action. MSF will have no control as to when CIMB Group IT will react to the reported problem. polish off of Transaction Processing Systems MSF did not have TPS a systems that keep plow of the elementary activities of the organisation such as sales for all products such as personal and enterprise mortgages, personal loans and credit cards, customers information give care age, annual income, employee, and credit decisions like common rejection reason and best customer profile. (Laudon, KC Laudon, JP 2010, pg 75)Decision Support Systems (DCS) Executive Support Systems (ESS) Due to thoughtless of TPS no proper management information systems (MIS) to enable DCS ESS DCS is useful in providing financial backing non-routine decision making for middle management and ESS for senior management (Laudon, KC Laudon, JP 2010, pg 78 81)Data management Systems (DBMS) As MSF have double products, all data given will be in variant formats and all users will have their own preferred format of coverage thus creating double work when each product user need to extract and revitalizeat the data into meaningful information. (Laudon, KC Laudon, JP 2010, pg 240)Establishing an information policy Although there are numerous CIMB Banking Acts like, Banking Financial Institute Act1989 (BAFIA) section 97 secrecy, Bank Negara Malaysia (BNM) GP7 confidentiality, CIMB Group Code of Ethics governing the information policy, there is still a need for drafting information policy for MSF sales division. much specific guidelines, rules and penalties in controlling MSF information policy for sharing, disseminating, acquiring, standardising, classifying and inventorying information systems are needed. (Laudon, KC Laudon, JP 2010, pg 259)3. CLOUD COMPUTING AND ITS BUSINESS BENEFITS AND COSTS mist over computing represent a sea of change in the way the computing performed by corporations as business computing shifts out of private data centers into the cloud (Carr, 2008). For a huge company and having a thickening proprietary systems supporting unique business process, we are mostly apparent to have a hybrid computing model where firms will use their own infrastructure for the essential core activities and adopt a cloud computing for a less critical systems.3.1 Benefits of Cloud Computing trim equalCloud technology is paid incrementally, saving organizations money. The organization is able to plan the needed expenses more wisely. By cloud computing the cost is proportion to the requirement.Increased StorageOrganizations can store more data than on private computer systems.Highly AutomatedNo longitudinal do IT personnel need to worry about keeping packet up date and backup. Cloud computing will automatically do the update and backup the system giving the organization more snip to do business than fixing the problems on its own.FlexibilityCloud computing offers much more flexibility than past computing methods.More MobilityEmployees can access information wherever they are, rather than having to remain at their desks from sunup till evening which is tiring and fewtimes a boring job. The cloud made the business go mobile.Allows IT to Shift FocusNo longitudinal having to worry about constant server updates and other computing issues, organizations will be free to concentrate on innovation and research and development. This support business and product growth in the long run.3.2 Cost of Cloud ComputingToday, many large firms are burden with redundant, incompatible computer hardware and software because departments and divisions have been allowed to order and purchase their own technology. This make the cost of owning technology assets are relatively high.The cloud concept is paying what you use and no minimum fee required. The users are paying either on a monthly subscription fees or per transaction basis which are smooth of the by-line mandatory components.Management Interface at $6.25 per month weapons platform creation costApplication templateReleaseLow workout (one time fee)Average Usage (one time fee)Frequent Usage (one time fee) poop out ERP6.0 Eh P4$29$179$679SAP En terprise Portal7.0 Eh P1$19$169$669SAP Solution Manager7.0 Eh P1$49$199$699SAP Business Intelligence7.0 (BI Cont 7.05)$39$189$689SAP Ides CRM7.0$39$189$689Computing infrastructure costThis cost will only be charged when you operate your platform. Operational support and the utilize computing infrastructure as cpu, memory, a static network hide and network traffic are included.Configuration SetCPU repositingLow Usage (per hour)Average Usage (per hour)Frequent Usage (per hour)1-5 users4 core8 GB$1.99$1.68$1.496-10 users4 core12 GB$2.68$2.37$2.1811-15 users4 core16 GB$3.37$3.06$2.8716-25 users8 core18 Gb$3.98$3.67$3.484. RECOMMENDATIONS OF CLOUD COMPUTING(briefly described cloud computing recommendations)4.14.24.34.44.54.64.74.84.95. CONCLUSIONSThe following summarises the findings and recommendations as outlined below.5.1 abstract of key findingsThe Study leads to the conclusion that cloud computing has the potential to transform IT, not necessarily through its encroachment on an agencys core business systems, but through commoditizing routine services such as e-mail, web servers, and data storage. Cloud computing can also easily deliver services that are common across government, such as accounting, procurement, and collaboration tools. If CIOs can increase their reliance on commodity computing, they will then have more time and imagerys to focus on the strategic management of ITand provide leadership and value for their agencies.We promise that this timely and informative report will be useful to professionals and executives across government who are seeking innovative approaches in order to leverage the new technology of cloud computing in their effort to reform and improve ITprograms and the delivery of services to both government itself and to citizens.5.2 Recommendations5.3. Limitation of Studies slant OF REFERENCESDepartment of Finance and Deregulation 2011,Cloud computing strategic management paper opportunities and applicability for use by the Aus tralian Government, viewed 5 April 2011, .Mell P Grance T 2011, The NIST definition of cloud computing (draft) , viewed 19 treat 2011, .Wyld, DC 2009, Moving to the cloud an introduction to cloud computing in government , viewed 19 March 2011, .Laudon, KC Laudon, JP 2010, Management information systems managing the digital firm, 11th edition.Cirrus cloud computing Price list, viewed on 30 April 2011 APPENDICES addition 1 JournalAppendix 2 Cost and BenefitsAppendix 3 Cloud Computing BenefitsAppendix 4 Problems With Data Centre Power ConsumptionAppendix 5 Power Consumption For each(prenominal) supposerAppendix 1 Journal (390 words)doubting doubting doubting Thomas 24 March, 2011 thoriumConducted informal interview (930am) with Sim, Customer Service Engineer. Obtained basic information of MSF IT infratructureThomas 03 April, 2011 SundayVisited report writing presentation by Adrian Stagg Lindy Kimmins (1100pm)Thomas 03 April, 2011 SundaySeek permission from MSF Head (1030pm), Mr. Daniel Cheong on selecting MSF Department for subsidization 4Thomas 04 April, MondayApproval obtained by Mr. Daniel Cheong at 1206amThomas Janet 04 April, 2011 MondayBoth of us arranged to communicate through phone and electronic mail as we are from different parts of the country after accountability hours at 7.30pm. We discussed briefly on which of the organization intended to work on to our identification report.In the end, after much discussion we decided to select either one of our company which we are currently employed for our denomination report after which we have discussed with our relevant IT department in our close meeting.Thomas Janet 04 April, 2011 MondayWe communicate again at 8.30pm. After much substitute informations of our survey on our IT department, we decided to select company, CIMB Bank Bhd as the organization to work on for our assignment report due to the good support from his company IT personnel. Next we discussed about the plan on how to co mplete our assignment through allocation of jobs. As we have selected my company to work on for our assignment report,Thomas 05 April, 2011 TuesdayI log into CIMB Group website www.cimb.com/index.php?tpt=cimb_group and started my introduction part of my report (1100am)Janet 06th April, 2011 WednesdayI visited a few website www.finance.gov.au/e-government/strategy-and-governance/cloud-computing.htm, www.isaca.org/Knowledge-Center/Research/Documents/Cloud-Computing-28Oct09-Research.pdfand www.startupbizhub.com/business-benefits-of-cloud-computing.htm which give me some information on opportunities of adoption by the Australia GovernmentThomas 08 April, 2011 Saturday move email (830pm) to MSF Head personal assistance, requesting for MSF organisation chart, MSF IT infrastructure Eco systemJanet 11 April, 2011 MondayVisited the Australia Department of Finance and Deregulation 2011 again and started to complete the Executive Summary for our assignment.Thomas 16 April, 2011 Saturda yVisited USQ study desk for assignment 4 resources (900pm) http//usqstudydesk.usq.edu.au/mod/resource/view.php?inpopup=trueid=391393Visited Wikipedia for pseudonym http//en.wikipedia.org/wiki/Pseudonym (920pm)Reading assignment 4 mock up report (1000pm)Reading CIMB Group Rules for Business Conduct (1100pm)Janet 25 April, 2011 MondayCompute the company IT Infrastructure Ecosystem plot provided by Loudon Loudon 11e (page 203) and visited http//www.intek.net/a/images/netdesign.gif for fictitious diagram on corporate network infrastructureJanet 30 April, 2011 SaturdayCompute the cloud computing benefits and it costThomas 09 May, 2011 MondayChecking and resizing fonts size for assignment paper (1200pm) snitch CIMB Group website http//www.cimb.com/index.php?ch=g2_aupg=g2_au_leadercat=bodtpt=cimb_groupfor CIMB Group CEO profile.Browese USQ website http//usqstudydesk.usq.edu.au/mod/resource/view.php?inpopup=trueid=409613for plagiarism smashAppendix 2 Cost and BenefitsAppendix 3Organi sation chart of CSD Sales ChannelAppendix 4 Organisation Chart of Mobile Sales Force